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Ordering Information

Drone-Works Ordering Information

Drone-Works accepts the following payment methods for online orders:

  • Credit/Debit Cards
  • PayPal
  • Affirm Financing

If you are a public safety agency, government agency or commercial/industrial entity that requires other methods of payment, contact us at 607.239.9119 or

Orders are generally shipped in 1-2 business days, excluding weekends and holidays, for most products. Some products require a longer period. Pre-order and new products will be shipped when shipment is received from the manufacturer. Orders are fulfilled in the order received.

  • Any free shipping promo applies only to orders being delivered within the 48 continental United States
  • Drone-Works does not ship to PO Boxes or Mail Box locations

See Check Your Order Status for the latest up-to-date information on your order.

Drone-Works will create a special email list for certain products that can be pre-ordered, such as a much anticipated new drone. These special email lists are separate subscriptions from the general Drone-Works email list and must be subscribed to or unsubscribed from separately.

See Shipping & Returns for more information.

See our COVID-19 Response page for important information.